Terms & Conditions

Terms & Conditions

1. Detailed description of goods and/or services 
CHEF AND HOME (PTY) LTD is a business in the Catering Supplies industry

2. Delivery policy 
Subject to availability and receipt of payment, requests will be processed within __7__ days and delivery confirmed by way _________MDS COLIVERY______ 

3. Export restriction  
The offering on this website is available to South African clients only 

4. Return and Refunds policy 
The provision of goods and services by CHEF AND HOME (PTY) LTD is subject to availability. In cases of unavailability, CHEF AND HOME (PTY) LTD will refund the client in full within 30 days. Cancellation of orders by the client will attract a __15__ % administration fee

5. Customer Privacy policy 
CHEF AND HOME (PTY) LTD shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 

6. Payment options accepted 
Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the CHEF AND HOME (PTY) LTD bank account, the details of which will be provided on request 

7. Credit card acquiring and security

Credit card transactions will be acquired for CHEF AND HOME (PTY) LTD via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details

Customer details will be stored by CHEF AND HOME (PTY) LTD separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za

9  Merchant Outlet country and transaction currency 
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR). 

10  Responsibility 
CHEF AND HOME (PTY) LTD takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods. 

11  Country of domicile 
This website is governed by the laws of South Africa and CHEF AND HOME (PTY) LTD chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, _____South Africa__________________. 

12  Variation 
CHEF AND HOME (PTY) LTD may, in its sole discretion, change this agreement or any part thereof at any time without notice. 

13  Company information 
This website is run by __CHEF AND HOME (PTY) LTD

__________ ( private company) based in South Africa trading as ____CHEF AND HOME (PTY) LTD__ and with registration number _______2013/656528/07___________ and ___J.M.AGRELA____ (Director). 


14  CHEF AND HOME (PTY) LTD contact details 
Email: _____JOSE@CATERLYNX.CO.ZA____ Telephone: _________021 9050241______